Terms of Service

Last updated: January 29, 2026

1. Introduction and Acceptance

Welcome to Buildorado. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Buildorado ("Company," "we," "us," or "our") governing your access to and use of our website at buildorado.io, our applications, and all related services (collectively, the "Services").

By accessing or using our Services, creating an account, or clicking to accept these Terms, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you do not agree to these Terms, you must not access or use our Services.

2. Description of Services

Buildorado is a visual workflow builder platform that enables users to:

  • Create forms with conditional logic and branching
  • Process payments through integrated payment providers (Stripe, PayPal)
  • Build automated workflows connecting various third-party services
  • Collect, manage, and export form submission data
  • Generate forms and workflows using AI-assisted tools
  • Integrate with third-party applications (Slack, Calendly, Google, and others)

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We will make reasonable efforts to notify you of significant changes that may affect your use of the Services.

3. Eligibility

To use our Services, you must:

  • Be at least 18 years of age, or the age of majority in your jurisdiction
  • Have the legal capacity to enter into a binding agreement
  • Not be located in a country subject to U.S. government embargo or designated as a "terrorist supporting" country
  • Not be listed on any U.S. government list of prohibited or restricted parties

If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

4. Account Registration and Security

To access certain features of our Services, you must create an account. When registering, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access or security breach

You may not share your account credentials with others or allow others to access your account. We reserve the right to suspend or terminate accounts that appear to be shared or compromised.

5. Acceptable Use Policy

You agree to use the Services only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that your use of the Services complies with all applicable laws and regulations.

5.1 Prohibited Activities

You agree NOT to use the Services to:

  • Violate any applicable federal, state, local, or international law or regulation
  • Send spam, phishing emails, or other unsolicited communications
  • Collect personal information from users without their explicit consent
  • Engage in any fraudulent, deceptive, or misleading activities
  • Distribute malware, viruses, or any other harmful code
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the integrity or performance of the Services
  • Reverse engineer, decompile, or disassemble any part of the Services
  • Use the Services to develop a competing product or service
  • Scrape, harvest, or collect data from the Services without authorization
  • Impersonate any person or entity or misrepresent your affiliation
  • Promote violence, discrimination, or illegal activities
  • Collect or process sensitive personal data (health, financial, government IDs) without proper legal basis and security measures

5.2 Form Content Restrictions

Forms and workflows you create must not:

  • Infringe on intellectual property rights of others
  • Contain defamatory, obscene, or offensive content
  • Violate the privacy rights of any third party
  • Be used to collect data from minors without parental consent (where required by law)
  • Deceive respondents about how their data will be used

6. User Content and Data

6.1 Your Content

You retain ownership of all content you create, upload, or submit through the Services ("User Content"), including forms, workflows, and configurations. By using the Services, you grant us a limited, non-exclusive, worldwide license to use, host, store, reproduce, and display your User Content solely for the purpose of providing and improving the Services.

6.2 Form Submission Data

Data collected through forms you create ("Submission Data") belongs to you. You are the data controller for this data and are solely responsible for:

  • Obtaining appropriate consent from respondents
  • Informing respondents about how their data will be used
  • Complying with applicable data protection laws (GDPR, CCPA, etc.)
  • Responding to data subject requests from respondents
  • Maintaining appropriate security measures for sensitive data

We process Submission Data solely on your behalf and according to your instructions. We will not sell, rent, or share Submission Data with third parties except as necessary to provide the Services or as required by law.

6.3 Data Retention and Deletion

You may delete your User Content and Submission Data at any time through your account settings. Upon account termination, we will delete your data in accordance with our data retention policies and applicable law. Some data may be retained in backups for a limited period.

7. Intellectual Property

7.1 Our Intellectual Property

The Services, including all software, designs, text, graphics, logos, icons, and other content (excluding User Content), are owned by Buildorado or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written consent.

7.2 Feedback

If you provide us with feedback, suggestions, or ideas regarding the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such feedback into our Services without any obligation to you.

8. Third-Party Services and Integrations

Our Services allow you to connect with third-party applications and services ("Third-Party Services"). Your use of Third-Party Services is subject to their respective terms of service and privacy policies.

We do not control and are not responsible for:

  • The availability, accuracy, or quality of Third-Party Services
  • How Third-Party Services handle your data
  • Any changes or discontinuation of Third-Party Services
  • Any actions taken by Third-Party Service providers

You are responsible for reviewing and complying with the terms of any Third-Party Services you use. Any data you share with Third-Party Services through our integrations is at your own risk.

9. Payment Terms

9.1 Subscription Plans

We offer both free and paid subscription plans. Paid plans provide access to additional features and increased usage limits. Current pricing and plan details are available on our website.

9.2 Billing

Paid subscriptions are billed in advance on a monthly or annual basis, depending on your selected plan. You authorize us to charge your payment method for all fees due. You are responsible for keeping your payment information current.

9.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.

9.4 Refunds

Annual subscriptions are eligible for a full refund within 30 days of initial purchase if you are not satisfied with the Services. Monthly subscriptions are non-refundable. Refund requests should be sent to [email protected].

9.5 Price Changes

We may change our prices at any time. Price changes will take effect at your next billing cycle after 30 days' notice. If you do not agree to a price change, you may cancel your subscription before the change takes effect.

9.6 Taxes

All fees are exclusive of applicable taxes. You are responsible for paying all taxes associated with your use of the Services, except for taxes based on our net income.

10. Free Plans and Trials

We may offer free plans or trial periods for paid features. Free plans and trials are provided "as is" without any warranties. We reserve the right to modify, limit, or discontinue free plans or trials at any time.

If a free trial converts to a paid subscription, you will be charged unless you cancel before the trial ends. We will notify you before your trial expires.

11. AI-Powered Features

Our Services may include AI-powered features for generating forms, workflows, and other content. By using these features, you acknowledge and agree that:

  • AI-generated content may not be accurate, complete, or suitable for your specific needs
  • You are responsible for reviewing and validating all AI-generated content before use
  • AI features should not be relied upon for critical decisions involving legal, medical, financial, or safety matters
  • We may use anonymized data to improve our AI models

You retain ownership of content generated using our AI features, subject to these Terms.

12. Termination

12.1 Termination by You

You may terminate your account at any time through your account settings or by contacting us at [email protected]. Upon termination, your right to use the Services will immediately cease.

12.2 Termination by Us

We may suspend or terminate your account and access to the Services at any time, with or without cause, including if we reasonably believe that you have violated these Terms. We will make reasonable efforts to notify you before termination, except where prohibited by law or where immediate termination is necessary to protect the Services or other users.

12.3 Effect of Termination

Upon termination:

  • Your license to use the Services immediately terminates
  • You must cease all use of the Services
  • Any outstanding fees become immediately due
  • We may delete your account data after a reasonable retention period
  • Provisions that by their nature should survive termination will survive

12.4 Inactive Accounts

We may terminate or delete accounts that have been inactive for 24 months or more, after providing reasonable notice to the email address associated with the account.

13. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Services will be uninterrupted, secure, or error-free
  • Any defects will be corrected
  • The Services will meet your specific requirements
  • The results obtained from the Services will be accurate or reliable

You use the Services at your own risk. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BUILDORADO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

These limitations apply regardless of the theory of liability (contract, tort, or otherwise) and even if we have been advised of the possibility of such damages. Some jurisdictions do not allow limitation of liability for certain damages, so some of the above limitations may not apply to you.

15. Indemnification

You agree to indemnify, defend, and hold harmless Buildorado and its officers, directors, employees, agents, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Services
  • Your User Content or Submission Data
  • Your violation of these Terms
  • Your violation of any applicable law or regulation
  • Your violation of any rights of a third party
  • Any claims brought by respondents to your forms

16. Dispute Resolution and Governing Law

16.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

16.2 Informal Resolution

Before filing a formal legal claim, you agree to contact us at [email protected] and attempt to resolve the dispute informally. We will try to resolve the dispute within 30 days.

16.3 Jurisdiction

If informal resolution is unsuccessful, any legal action or proceeding arising out of these Terms shall be brought exclusively in the state or federal courts located in Santa Clara County, California. You consent to the personal jurisdiction of such courts.

16.4 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in class actions against us.

17. Changes to These Terms

We may modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on our website at least 30 days before the changes take effect. Your continued use of the Services after the effective date constitutes acceptance of the modified Terms.

If you do not agree to the modified Terms, you must stop using the Services and may terminate your account.

18. General Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Buildorado regarding the Services.

18.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

18.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

18.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

18.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

19. Contact Us

If you have any questions about these Terms of Service, please contact us:

Buildorado

Santa Clara, California, USA

Email: [email protected]

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